Information Systems and Telecommunications Management, CAS

Contact:

Carsten Oesterlund, Program Director, 309 Hinds Hall, 315-443-2911, igrad@syr.edu

Website:

Information Systems and Telecommunication

Overview:

Managing the information systems and telecommunications functions has become critical to all organizations. The 15-credit graduate certificate program in Information Systems and Telecommunications Management (IS&TM) enables you to advance your present career or discover new options in the dynamic, challenging field of information systems management and telecommunications. With this program, you can expand your career options and gain a competitive advantage in pursuing career opportunities in business, government, or not-for-profit organizations.

The certificate stands alone; however, after successful completion, you have the option of continuing to earn a master’s degree in information management or in telecommunications and network management.

The graduate certificate in IS&TM equips you with an understanding of key issues in the fields of information and telecommunications management, including:

Management and implementation of rapidly changing information technologies
Database management and administration
Management of local and wide-area networks and the challenge of global interconnectivity
Harnessing information resources to improve organizational effectiveness, including decision making, problem solving, strategic planning, marketing, and budgeting processes
Project management processes and challenges of outsourcing
Systems integration
Website design and management, including information architecture
State-of-the-art applications in computer, telecommunications, and information technologies

Student Learning Outcomes

1.Integrate technical and solution development concepts with the principles of management, strategy, and financial analysis. Apply these concepts in the analysis of management case studies and problems. Analyze, compare, evaluate, and clearly articulate the relative value of IT investment alternatives.

2. Explain the fundamental principles and technical standards underlying telecommunication, networking and information technologies. Anticipate the way technological change and emerging technologies might alter the assumptions underlying architectures and system.

3.Describe the basic issues of telecommunication and information policy, industry trends. Analyze the political, economic and social forces shaping ICT and evaluate their implications for stakeholders.

4.Describe the principles, norms and practices governing professional communication in their field. Apply these principles in developing and delivering effective professional communications.

5.Describe the principles of leadership, followership and effective collaboration. Apply critical thinking skills and generate solutions using relevant technologies. Apply these concepts and demonstrate effective collaboration skills.

Curriculum:

The certificate requires 15 graduate credits. All courses are 3 graduate credits unless specified otherwise.

I. Certificate Core (3 - 4 credits)

All Students must take IST 601 and either IST 621 or IST 653

IST 601 - Information and Information Environments 1 credit(s)
IST 621 - Introduction to Information Management 3 credit(s)
IST 653 - Telecommunications and Enterprise Network Management I 3 credit(s)

Note:

Students wanting a general preparation in both information systems management and telecommunications management may wish to take both introductory courses, substituting one for an elective below.

II. Certificate Electives (11 - 12 credits)

IST 553 - Information Architecture for Internet Services 3 credit(s)
IST 645 - Managing Information Systems Projects 3 credit(s)
IST 654 - Information Systems Analysis 3 credit(s)
IST 656 - Telecommunications and Enterprise Network Management II 3 credit(s)
IST 659 - Data Administration Concepts and Database Management 3 credit(s)
IST 683 - Managing Information Technology-Enabled Change 3 credit(s)

Additional Information

Other graduate courses offered during the spring and fall, or in the summer, may be used as electives with the approval of the Program Director.

Earn a Master’s Degree:

Participants in the certificate program have the option of applying these graduate credits toward a master’s degree offered at the School of Information Studies. All 15 credits completed for the certificate can be included in the 42-credit requirement Master of Science in Information Management. Selective credits may be applied to the 36-credit Master of Science in Library and Information Science.