2024-2025 Undergraduate Course Catalog 
    Jul 16, 2024  
2024-2025 Undergraduate Course Catalog

Knowledge Management Certificate

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Associate Dean:

Ryan O. Williams, Associate Dean of Academic Affairs, Professor of Practice
College of Professional Studies,rywillia@syr.edu

Program Director:

Steve Wallace, Professor of Practice
College of Professional Studies, swalla02@syr.edu
Program Questions, contact the College of Professional Studies at 315-443-9378, or email parttime@syr.edu

Faculty List  


Knowledge Management is the cross section between data science, computer science and people. Knowledge management encompasses the process of applying a systematic approach to the capture, structuring, management, and dissemination of knowledge throughout an organization. Knowledge resources exist in the people, processes, and technology of organizations and are often lost as individuals depart.  Capturing these resources into a formal and reusable construct allows organizations to focus on growth and innovation through sharing and applying of knowledge while remembering and documenting lessons learned creating an organizational memory.


30 college credits.

Student Learning Outcomes

1.      Explain the role of technology, its use as a resource tool in organizations and society, social media, data mining/security

2.      Apply knowledge gained in program to make sense of the amount of data available, systematically problem-solve and be able to propose creative/design-thinking solutions.

 3.     Develop tasks and work processes for desired organizational outcomes, ability to work face-to-face or virtually, and to critically and ethically analyze big data.


Total Credits: 15


The certificate is administered by the College of Professional Studies. Each student should consult with their Academic Advisor to ensure certificate completion.

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